1. What are our payment options? 
We offer two payment methods for your convenience:

Option 1: via PayPal. If you have a PayPal account, you may opt to log-in and pay through this channel upon checking out. If not, you will have the option to checkout as a guest. You'll receive a confirmation e-mail once your payment goes through and voila! You're all done.

Option 2: via Banco De Oro (BDO) Bank Deposit. You will find the payment instructions at the end of your checkout process. Please note that your items will be reserved for 5 days or until you have sent us a copy of your deposit slip (whichever comes first). 

2. How much does shipping cost?
Here is a rough estimate of our shipping rates for the Philippines:
Metro Manila - P75
Rizal - P80
Cavite and Laguna - P100
Provincial Areas - P130

For all local and international orders, your shipping rate will be calculated upon checkout.

Please note that these rates may vary based on the overall weight and size of your item/s. For example, an A3 Art Print, although lightweight, is quite big in size and requires extra protection. This may cost P90 as opposed to the minimum of P45 for customers residing in Metro Manila. 

3. I don't live in the Philippines. Do you also ship worldwide?
Yes we do!

4. Do you accept returns, exchanges, or refunds?
We do not currently accept any of these things.

5. Do you have any physical stores?
You can find us here:

After Nine Keeper by Hey Kessy
2/F Urban Turf, U.P. Town Center
Katipunan Ave., Brgy. UP Campus, Quezon City

After Nine Keeper by Hey Kessy
G/F, Alabang Town Center (New Wing)
Alabang–Zapote Road, Muntinlupa, Metro Manila

Please note that our product selection varies per store.

We also join local bazaars, fairs and pop-ups! The schedules for these can be found on our Instagram page so do follow @coolgirlsclub_ph to stay in the loop! 

 

If you have any other questions, collab ideas, or if you'd just like to send us a quick hello, email us at coolgirlsclubph@gmail.com and we will get back to you as soon as we can.

Peace, Love and Donuts,
The Cool Girls Club

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